Digital Strategy

Coronavirus Update - Our Promise to You
09/04/2020
As the number of COVID-19 cases rise and concerns around the pandemic escalate, we want to reassure you that the Skills Platform are committed to supporting our customers, the NHS and wider healthcare sector during this novel crisis. Read More

New Oral Health mandatory questions added to Effective: Key Lines of Enquiry
04/02/2020
CQC published a report ‘Smiling Matters’ in June 2019 which details an in-depth review on the state of oral health care in care homes across England. Since October 2019, new questions to improve oral care in care homes have been added to the Care Quality Commission’s ‘effective’ key line of inspection inquiry. Read More
 
Workforce Development Fund 2019-20
30/01/2020
The Workforce Development Fund (WDF) is a funding opportunity for adult social care employers in England. It’s a finite pot of money which allows you to reclaim some of the costs incurred through the achievement of advertised qualifications and non-accredited learning programmes by your workforce on completion of the learning. The fund supports the continuing professional development of staff across the adult social care sector. Read More

 
Charity Digital Skills Report 2019 Launched
13/06/2019
The Charity Digital Skills Report is the definitive survey of the digital skills landscape across the third sector. Now in its third year, the report provides an annual barometer of the state of digital skills within the charity sector. Read More
 
The balancing act: staying healthy in a demanding caring role
13/05/2019
Caring for others can take its toll on your body, mind and emotions. Yet, even though you may be an expert at looking after your patients, are you giving your own wellbeing the same attention? Read More

 
The story behind The Charity Digital Skills Report
25/04/2019
If you were trying to improve your fitness, what’s the first thing you’d do? You might join a gym, get advice from a personal trainer or start working out with a friend. Either way you’d probably want to know where you were at before setting yourself some goals, whether it’s running a 5k or doing a triathlon. If you want to move forward you’ve got to find out where you are. That’s the rationale behind The Charity Digital Skills Report. Read More
 
Core Skills Training Framework – what it means for you
11/04/2019
Whether you work in a major hospital or a care home setting; are a generalist or a specialist; are newly-trained or experienced; or are working at the front-line or a support role – any new employer (permanent or agency work) needs to know that you have up-to-date training. Read More

 
Digital Could Help Health Charities Reach More Patients
14/03/2018
The Skills Platform and Zoe Amar Communications have today launched the Charity Digital Skills Report 2018; the annual barometer which measures the progress of digital within healthcare charities and the wider sector. Top line results reveal incremental progress has been made; but is this slow pace of change fast enough and is a lack of digital capability causing healthcare charities to miss out on reaping the benefits of digital transformation. Read More
 
Key Trends from the Charity Digital Skills Report 2018
13/03/2018
Overall, we’ve seen some improvements this year. A number of charities are using digital more strategically. There has however been little change in other areas, and I worry that the pace isn’t fast enough, given the speed of change in digital. Compared to last year, there is growing pressure on funders and charity leaders to raise their game online. And as a trustee, I’m concerned to read that the majority of charities either don’t know or aren’t aware of any plans to improve the digital skills of trustees. Read More

 
Five Tips for Digital Fundraising
16/05/2017
Removing cash reduces the risk and cost of cash handling, average basket values are consistently higher online than offline, Gift Aid is easier to apply digitally and GDPR compliant data simpler to verify. All good reasons for celebrating a move to non-cash giving but charities will need to grab the opportunity now and then adapt their processes over the coming years to maximise such changing habits. In this blog, we identify five tips for successful non-cash fundraising. Read More
 
 
5 insights from the Third Sector Digital Leaders’ programme
18/10/2016
Last week we welcomed the very first cohort to the Third Sector Digital Leaders’ programme, which we are running in partnership with The School for Social Entrepreneurs. It’s the first digital leadership skills training programme of its kind in England and Wales, aimed exclusively at the leaders and senior management of charities and social enterprises. Read More

 
#CharitySocMedToolkit Twitter: How charities are using social media
22/09/2016
How are charities using social media? What issues are they facing? How can they overcome them? These are some of the questions raised in our recent twitter chat as part of the launch of the Charity Social Media Toolkit. This article summarises the chat and responses. Read More
 
 
7 things you need to get right in digital transformation
11/08/2016
According to Harvard Business Review, 66-84% of digital transformations fail. Why is this? As a starter for ten, I’ve mapped out below 7 ‘big picture’ things it’s critical to get right. I’ve included three questions to help you get going in each area, although bear in mind there are a lot more Read More

 
What Is Digital Transformation Anyway?
07/07/2016
Digital transformation is the buzzword of the moment. Chances are that your organisation is either in the thick of it, about to start it or at least talking about whether to do it or not. But what does it actually mean? In his recent blog, Matt Collins points out that definitions are few and far between. And if you’ve yet to be convinced about the need to go digital then Matt’s blog is a treasure trove of useful stats as to why you should. Read More
 
 
7 ways to get buy in for your digital strategy
26/04/2016
Your team are chomping at the bit to get going with developing a digital strategy. Yet it’s proving difficult to get off the ground. Your board aren’t convinced that they need to invest in it this year, your CEO is nervous of Twitter (and most other digital channels), and your colleagues who were initially so enthusiastic about the project are losing heart. Does this all sound familiar? Read More