Managing Conflict In The Care Sector eLearning Course REDUCED BY 75%

This online Conflict Resolution content will introduce you to managing conflict procedures within the care sector to improve your ability to deal with difficult or emotional conflict situations, in a more rational and professional manner.

The course covers the following areas:

This course covers the following areas:

• Explain the purpose of a Conflict Resolution Procedure
• Understand Conflict Resolution Procedures
• Identify the key roles in Conflict Resolution Procedures
• Understand an employee's right of appeal

e Learning courses are designed to be interactive to help learners stay focused and engaged in the learning they are faced with.

The courses require the learner to perform small actions within the course, revealing further information, or quiz questions to help them reflect upon previous course content they have studied. A CPD certificate can be downloaded on completion.