Unfortunately, the side-effects of many illnesses are anger and aggression. This is also known as challenging behaviour. In order for your staff to protect themselves and those they care for, it is vital they know how to recognise and diffuse situations involving challenging behaviour. It is your responsibility as an employer to keep your staff safe, so training them on how to diffuse a situation, before having to physically defend themselves, is certainly a step in the right direction.
This Challenging Behaviour training course will teach you what challenging behaviour is, different types of challenging behaviour, some of the causes of challenging behaviour, the impacts and results of challenging behaviour and how to deal with the outcomes of challenging behaviour. The course is suitable for
At the conclusion of the course you will be able to;
- Describe what challenging behaviour is
- Identify types of challenging behaviour
- Understand some of the causes of challenging behaviour
- Describe the impacts and results of challenging behaviour
- Understand methods for assessing challenging behaviour
- Describe ways of dealing with the outcomes of challenging behaviour
e Learning courses are designed to be interactive to help learners stay focused and engaged in the learning they are faced with.
The courses require the learner to perform small actions within the course, revealing further information, or quiz questions to help them reflect upon previous course content they have studied. A certificate can be downloaded on completion.