Consumer Rights Act Awareness e Learning Course REDUCED BY 75%

Erudition E Learning
Delivery Method: eLearning

The Consumer Rights Act 2015 outlines a single set of rights for consumers when they buy goods, digital content or services, and clarifies the current legal framework. It is imperative that you and your staff know exactly what rights consumers have in order to avoid misleading or misselling, which could lead to huge consequences for your business.

This Consumer Rights Act Training course is designed to teach learners consumer rights, learn about consumer contracts and agreements, understand unfair business practices, and how to deal with unsolicited marketing communications. 

This course has been designed to help you understand the Consumer Rights Act 2015 and learn how it can protect us when buying goods or services.

By the end of this course, we'll aim to:

- Improve our understanding of Consumer Rights and how they matter to us

- Learn how the Fundamental Consumer Rights protect consumers

- Explore rules and conditions set out in Consumer Contracts and Agreements

- Understand what Unfair Business Practices are and how to identify them

- Learn how to deal with Unsolicited Marketing Communications

eLearning courses are designed to be interactive to help learners stay focused and engaged in the learning they are faced with.

The courses require the learner to perform small actions within the course, revealing further information, or quiz questions to help them reflect upon previous course content they have studied. A CPD certificate can be downloaded on completion.

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