Family Health - Free learning for the pharmacy team

Health Professional Academy
Delivery Method: eLearning
Family Health

It’s common for people to pick up a big-brand medicine from a pharmacy without realising that there might be equally effective and less expensive alternatives. When a customer wants to self-manage a minor ailment, it can be helpful if you are able to explain how different medicines might work in the same way, explain any differences, and provide a few treatment options for them to choose from. This module helps you do that by providing suggestions to guide such a conversation.

What will you learn from this free module:

  • Appreciate the type of minor ailments for which people can confidently seek pharmacy advice
  • Understand the challenges that people face in self-managing their minor ailments
  • Confidently advise people when they are selecting a treatment

How long will this course take to complete:
This free module can be completed in 15 minutes.

This module is suitable for the pharmacy team including Pharmacy Assistants, Medicine Counter Assistants and Dispensing staff.

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