Higher Apprenticeship in Business and Professional Administration Level 4

Key Training Group
Delivery Method: Face-to-face

Entrants to the Higher Administration Apprenticeships must be employed and have been in their position for at least one year. Entrants will usually be in or are about to be in management role that gives them autonomy in their job – and they should have decision making opportunities. Entrants are expected to demonstrate a "can do" attitude and have at least basic numeracy, literacy and communication skills on which the apprenticeship will build.

Entrants will come from a diverse range of backgrounds and will have a range of experience, age, personal achievements and, in some cases, prior qualifications and awards which may count towards achievement of an apprenticeship. Examples include learners who have:

• Significant experience in a business role,

• Achieved a foundation or higher diploma, particularly the related diplomas in business,

• Administration and finance, retail business, information technology or public services,

• Achieved GCSEs or A Levels,

• Achieved QCF awards, certificates or diplomas,

• Completed a level 3 advanced apprenticeship from another sector.

See the level entry requirements in addition at the end of this document.

INITIAL ASSESSMENT

In the first instance, the Business Development Manager/Sales Manager will establish from discussion with the Line Manager of the potential Applicant the job they undertake and the experience they have gained so far, to establish the level of role the applicant has. They will request a copy of the Job Description and where possible a CV.

Potential Applicants will then complete a Key Training Application Form and then be required to undertake initial assessment in basic skills. It is expected that an applicant wanting to join a Higher Apprenticeship should demonstrate they are currently working at Level 2 Maths and English. This requirement may also be met through the achievement of Level 2 functional skills, equivalent GCSEs, O Levels, A Levels or AS Levels – which must be no more than 5 years old. OR undertaking BKSB assessment and demonstrate working at Level 2.

The Applicant with then have a personal interview with a member of Key Training staff.

Initial assessment must be used to ensure that applicants have a opportunity to demonstrate their ability in their job role. Learning programmes can then be tailored to meet a range of abilities and to recognise prior knowledge and experience.

A mapping of the job role against the relevant standards will be required to ensure that there is scope for achievement competence within the awards. There will be some development and gaining of knowledge as part of the programme – but it is essential the job has scope for demonstration of competence.

Job title(s) Job role(s)

Office manager

Supporting sustainability within an office environment, assessing, managing and monitoring risk, communicating with colleagues and stakeholders, managing an office facility, managing projects, chairing meetings, overseeing customer service delivery and contributing to innovation.

Administration Team Leader

Communicating with colleagues, evaluating and solving business problems, making decisions, preparing, co-ordinating and monitoring operational plans, implementing, monitoring and maintaining administrative services and co-ordinating events.

Personal assistant

Communicating with colleagues and stakeholders, preparing, co-ordinating and monitoring operational plans, planning and organising events, reporting data, preparing contract specifications and monitoring and evaluating contracts.

Business Development Executive

Communicating with colleagues and stakeholders, negotiating with customers, planning and organising meetings, chairing meetings, developing and delivering presentations, managing budgets and developing new ideas for products and services.

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