Customer Service - Online E-Learning Course - Fully CPD Accredited

HRUK E-Learning
Delivery Method: e-Learning

Customer Service helps users define who their customers are and understand their needs. The course also enables users to learn the customer service, personal standards and preises standards process; deal with complaints with good tactics, exceed customer expectations and go the extra mile to provide excellent customer service.


Learning Outcomes: This course will cover the following topics; The benefits of excellent customer service, Deliver excellent customer service, Handle complaints with care, Recognise & adapt to customer behaviour styles, Manage customer satisfaction levels

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e-Learning
£37.44 £11.99 (inc VAT)
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