Duty of Care

This session aims to illustrate the legal requirement for duty of care to staff and uses examples from a number of different health and social care settings.

In particular, it looks at how duty of care is essential for safe practice, the sorts of things that can and do go wrong, how staff can work through dilemmas and how comments and complaints can improve services.

The session also looks at the way poor communication between staff can create patterns of behaviour that lead to mistrust, which in turn affects duty of care.

This session makes use of reflective learning techniques and encourages learners to use the reflective note-making facility to build on their understanding of duty of care and their practice. The accompanying assessment tests the key points.

Who is this course for?

Any clinical or non-clinical staff, including unpaid and voluntary staff.


Learning progress and test results can be tracked by managers for internal development and learners can keep a certificate of completion for CPD.

Care Certificate 

The course is aligned with the Care Certificate


25 minutes

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