Whether you need a digital strategy, social media workshop or new brand, we work very closely with clients to understand what you need and to devise bespoke solutions. As the feedback from our clients shows, we will support and guide you every step of the way so that we leave your organisation feeling more confident and in a good position for the future.
Digital transformation can seem daunting and we are experienced in making it a manageable yet exciting process for clients. We can help you develop a strategy which not only supports your organisation’s goals but adds value by growing your audience, building your brand and generating income. As part of this process, we can benchmark your channels against competitors, provide insights into what your audience wants from digital and help you with implementation.
We’ve created strategies for everyone from household names to small charities, growing communities and boosting engagement. We can also audit your current social media strategy, develop campaigns for you and advise on channel management. Our team can develop community guidelines and social media policies and guide you on tactics such as targeting influencers, customer service, blogger outreach, and writing social media content calendars.
We’ve trained on a wide range of topics, from planning for social media crisis comms to leadership teams’ use of digital, membership marketing and branding. Our team are also skilled in facilitating sessions with key internal stakeholders, helping broker agreement about strategy and tactics.
Digital and social media mean that your brand and offline communications strategies are under the spotlight as never before. We’ve helped organisations redevelop their brands, tone of voice and offline strategies accordingly, integrating your on and offline channels and maximising their impact.
Director of Corporate Communications and Marketing, NCT
“I worked with Zoe recently at NCT and found her professional, collaborative and personally inspiring to work with. She has a very structured approach, which worked well for the different levels of experience within our team, and helped us develop a digital strategy focusing on social media and online engagement.”
Head of Digital and Member Engagement, The Royal College of Nursing
“Zoe prepared and delivered a useful and inspiring session for my team. She really listened to and understood what we needed and was a joy to work with.”
New Business Manager at CLIC Sargent
“Zoe ran a fantastic training session for the team at CLIC Sargent. She was a pleasure to work with from start to finish, creating a session which responded directly to the specific brief we provided and using practical examples throughout to bring it to life. The team found Zoe’s friendly and considerate style really engaging and we’ve all gone away feeling inspired and motivated to put what we learnt into practice. Thank you, Zoe!”
CEO, The National Association of Fostering Providers
“After her initial work to support my organisation’s stakeholders with their own social media strategies, I have engaged with Zoe to develop our own presence and mine as a CEO. In my one-to-one meetings with Zoe, I come away each time feeling my approach has been further crafted and given momentum – her sound advice and pragmatic approach is much appreciated.”
Head of Charities and Social Enterprise, Anglia Ruskin University
“I was delighted when Zoe agreed to work with Anglia Ruskin University, as lead tutor on our Social Media module. She is a knowledgeable, enthusiastic, and professional, and our students (social enterprise and charity managers) have given her great feedback. Zoe has also presented workshops at our annual conference and these have been similarly well received. If you want the social media/third sector job done then I recommend you talk to her, right now!”
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