Digital Action Plan - tailored skills training

Digital skills are an essential area of development for all staff, whether to help people work more effectively, in different locations or harness the power of the web.

Confidence, as well as the knowledge to use different tools, is key to the success of a team. We help participants to understand how their users are thinking, the channels they are using, and how best to meet their needs online.

Our course content spans social media, digital services, leadership, internal communications, marketing, PR and crisis communications. The Digital Action Plan allows you and each participant to tailor the help they need, according to their current role and future ambitions. We can even publish additional learning content that is specific to your organisation.

Our participants range from those who have had limited use of IT, through to seasoned digital experts.

Classroom training and e-learning have their place, but our experience has shown that a blended approach is most effective. We deliver workshops for teams all over the UK, in person, to understand people's needs, the challenges they face and to help them tailor their learning accordingly.

Once their plan is set up, our team of experts are on hand to coach them through a series of practical tasks to get them doing, not just reading. Supporting case studies and tools bring the learning to life.

Management information allows you to monitor each person's progress and share in their learning experience.