CMI Level 2 Team Leading (QCF)

This 10 day programme provides a formal qualification and covers the skills required to either manage a team or be a first line manager. The course is suitable for Team Leaders and Supervisors.

Leading a team is a real skill that takes time, thought and dedication. At times, it may seem overwhelmingly complex, but by focussing on some fundamentals, you will find that you can lead your team with confidence and skill.

This course will enable you to develop the ability to lead with greater confidence and with a broader range of capabilities, which allow the development of leadership skills that can be immediately put into action in the workplace.

Participants will consider what ‘Leadership’ means, and what the role of the Leader entails. You will investigate what makes a team successful, and the Leader’s role in the team’s success.

The course includes:

  • Effective communication skills
  • Team development
  • Management styles
  • Handling conflict
  • Managing staff

The course is a 10 day programme which is taught over several months. Attendance at all dates is required as well as completion of 3 assignments away from the taught sessions. There are several activities which require practical participation.

This course is delivered by our training partner Leeds City College

Group pricing

Prices listed are for individual employees. Please contact us for details of group prices.


Training takes place on the St James's University campus at various locations. Please contact Organisational Learning on 0113 20 66807 for confirmation of venue. Click here to directions to St James's University Hospital.

Dates available on arrangement

West Yorkshire Excellence Centre can also create this course for you on arrangement either at your workplace or at one of their locations.

​For further course dates or to discuss a bespoke delivery in your workplace contact us or phone Tracy Harding on tel: 0113 20 64757​
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