How to understand challenging behaviours in dementia and promote positive behaviour.

Endeavour Care Training
Delivery Method: Face-to-face

In the current pandemic of COVID 19. When delivering face to face training we have strict Track and Trace protocols to protect your staff. We can also arrange any course to be delivered to you and your staff via webinar.

The term "distress behaviour" has been used to refer to the "difficult" or "problem" behaviours which may be shown by individuals.

Such behaviours include aggression (e.g, hitting, kicking, biting), destruction (e.g, ripping clothes, breaking windows, throwing objects), self-injury (e.g, head banging, self-biting, skin picking), tantrums and many other behaviours (e.g. running away, eating inedible objects, rocking or other stereotyped movements).

Characteristically, distress behaviour puts the safety of the person or others in some jeopardy or has a significant impact on the person's or other people's quality of life.

In general, distress behaviour is rather more common in people with dementia, though the pattern varies considerably depending on the type of behaviour being considered and the age and type of dementia of the person.

The first point to make is that there is no simple answer to this question. However it is helpful to remember, that most people without dementia display lots of distress behaviour as the disease progresses.

In general then, many cases of distress behaviour appear to be effective ways for a person with dementia to control what is going on around them. This may reflect their lack of more usual methods of control and the more unusual nature of the environments to which they are exposed.

While the above is a generally accepted account of why distress behaviour occurs we should always consider, especially if the behaviour has just arisen or worsened, the possibility that it reflects some kind of biological or emotional disturbance. People may bang their heads because their ear aches or hit out because they slept poorly the previous night. Understanding the variation in a person's behaviour that challenges is often a key to promoting positive change.

What do learners receive?

  • Course notes
  • Certificate

The Dementia and challenging behaviours training course is accredited level 2 with Advantage accreditation.

Course Length

3 Hours


This training course is available as in-house training at a venue of your own choice throughout the UK.

Attendees minimum 6 to maximum 15


All delegates will receive an Advantage Accredited certificate.

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Dates available on arrangement

Endeavour Care Training can also create this course for you on arrangement at your workplace.

A discount of £100 is given if 2 courses are booked for the same day
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Vikki Richards (October 2019)
A very interesting and comprehensive course, delivered well by an experienced trainer who has a lot of experience with dementia. All attending staff found the course interesting and helpful.
Response from Endeavour Care Training
Thank you and we hope that your staff are able to use the strategies suggested
Sarah Worsley (January 2018)
The course was very interesting it pointed out things that we do every day and how to put them into use to help the clients i do feel this course will help us greatly in helping our clients feel safer and secure in their home
Response from Endeavour Care Training
Thank you Sarah I hope you are able to use your experience in supporting your service users.

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