Effective Investigations in Healthcare settings: 3 Day Accredited Face-to-Face Training for Managers & Leads

Course Overview

More frequently, organisations and those working in healthcare settings are finding that there is a need to conduct effective investigations into HR or safeguarding matters arising within the workplace.

In order to serve the needs of your organisation and to ensure that those subject to investigation are treated fairly and ethically, it is essential that these investigations are conducted impartially and effectively, applying methodologies that are recognised best-practice.

This interactive, CPD and SFJ Awards accredited course provides a firm foundation for professionals charged with conducting and reporting on such investigations. It involves a high level of skills transfer and is delivered by experts in the field of investigation at all levels including the most complex and serious cases.

This course is designed for Managers, Safeguarding Leads and Human Resources professionals in healthcare organisations who may have responsibility for conducting, reporting upon and reviewing investigations.

Course Duration: 3 days

Learning Objectives:

  • Define an ‘Investigation’ and describe the role of the ‘Investigator’. 

  • Describe the investigative process and the investigative mindset. 
Identify the stages of an investigation. 

  • Explain the term ‘Golden Hour’ and its relevance to the gathering of evidential material. 

  • Analyse and take appropriate actions against decisions made to maximise evidential gathering opportunities. 

  • Formulate decisions against appropriate company policies by use of a case study involving an employee. 

  • Identify and record those decisions correctly. 


  • Evaluate earlier decisions made as new information is revealed. 

  • Prepare a plan of investigative action. 

  • Reflect and take appropriate actions against decisions made to minimise risk. 

  • Demonstrate the application of “Note taker” as defined in Authorised Professional Practice (APP) – College of Policing. 

  • Plan and prepare for effective interviews. 

  • Analyse the interview product and identify 
further areas for questioning by use of 
PLAT. 
 

  • Understand the different 
questioning styles. 

  • Demonstrate investigation and evidential evaluation by use of a case study involving an employee. 

  • Identify and record the evaluation process and actions correctly. 

  • Identify evidential gaps by appropriate use of Gap Analysis 

  • Review evidential material in their possession to identify further lines of enquiry and evidential opportunities 

  • Recognise relevant material and plan and prepare an interview plan with the material available. 

  • Identify points to prove and offences committed. 

  • Formulate search decisions and actions against appropriate Company policies by use of a case study involving an employee.
  • Identify and record those decisions and actions correctly. 

  • Identify the appropriate level of search activity. 

  • Prepare and plan for effective search activity. 

  • Explain the importance of record keeping and continuity.

Dates available on arrangement

Ethica Solutions can also create this course for you on arrangement either at your workplace or at one of their locations.

Up to 16 delegates in two syndicates of eight.
Discount available on bookings of more than 16 delegates.
All delegates will receive SFJ Awards certificate accreditation and CPD points as applicable
All assessments material, certificates and handouts are included in the price.
Ethica Solutions can arrange this course for you by arrangement at your workplace or at one of its training centres.
Indicative pricing shown. Venue costs may be applicable
Other dates available on request.
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