Care Certificate Standard 1 - Understanding Your Role

The Mandatory Training Group
Delivery Method: eLearning

Care Certificate Standard 1 - Understanding Your Role - Online Training Course.

Welcome to The Mandatory Training Group's Care Certificate Standard 1 Understanding Your Role online course. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK).

To ensure clarity and understanding, employees should thoroughly review their job description which outlines their main duties, responsibilities, and reporting relationships. Furthermore, new health and social care workers should engage with their mentor or assessor to address any concerns or queries.

In addition to the responsibilities stated in the job description, employees are expected to excel in communication, establish strong relationships, adhere to agreed protocols, maintain accurate records, support colleagues, advocate for equality and diversity, and uphold confidentiality.

Course content

This Care Certificate Standard 1 - Understanding Your Role online course is divided into the following sections:

  • Unit 1 - Introduction
  • Unit 2 - The Care Certificate
  • Unit 3 - Rights and responsibilities at work
  • Unit 4 - Information handling and data security
  • Unit 5 - Equality Act 2010
  • Unit 6 - Working in partnership
  • Summary
  • End of course assessment.

      Who is the course for?

      The Care Certificate Standard 1 - Understanding Your Role was developed for new healthcare and social care staff as part of their workplace induction. 

      The primary audience of the Care Certificate is Healthcare Support Workers or Adult Social Care Workers. It is also suitable for existing health and social care staff who do not hold recognised qualifications.

      Clinical support roles

      The Care Certificate Standard 1 is suitable for those giving support to clinical roles in the NHS and other healthcare settings where there is any direct contact with patients, including:

      • Health care assistants
      • Care support workers
      • Assistant practitioners.

      Adult social care workers

      The Care Certificate Standard 1 is also suitable for those giving support in community settings, including:

      • Adult social care workers in residential, nursing homes and hospices
      • Care home workers
      • Domiciliary care staff.

      Non-clinical roles

      The Care Certificate Standard 1 is also suitable for other social care roles include:

      • Caring volunteers
      • Porters
      • Cooks
      • Drivers with direct contact with patients/service users.

          Course aims

          The aims of this Care Certificate Standard 1 - Understanding Your Role online course are to:

          • Acquire knowledge and skills relevant to the execution of caregiving roles.
          • Appreciate the importance of legislation and regulations that govern the standards of care.
          • Understand the different people who work in partnership with healthcare and social care workers.

          Learning objectives

          On completion of this Care Certificate Standard 1 - Understanding Your Role online course, the learner will be able to:

          • Describe their employment rights and responsibilities, and the standards and codes of conduct for health and social care support workers.
          • Explain the importance of working in ways that conform to their employer.
          • Learn when and how to escalate any concerns in the workplace.
          • Explain the importance of candour and identify where errors may have occurred for better communication purposes.
          • Describe their responsibilities to the individuals that they have supported.
          • Outline the importance of teamwork and partnership, such as advocates and key people.

          Learning outcomes

          On completion of this Care Certificate Standard 1 - Understanding Your Role online course, the learner will be able to:

          • Describe their primary duties and responsibilities and list the standards and codes of conduct and practice that relate to their role.
          • Work in ways that conform to their employer.
          • Demonstrate the steps to access full and latest details of acceptable ways of working that are relevant to their role. 
          • State the importance of candour, and to recognise where errors may have occurred for better communication purposes. 
          • Explain the difference between a working relationship and personal relationship, as well as the different working relationships in health and social care settings.
          • Demonstrate behaviours, attitudes and ways of working that can help improve partnership working.
              Care Certificate Standard 1 - Understanding Your Role - Online Training Course - The Mandatory Training Group UK -

              Care Certificate Standard 1 - Understanding Your Role - Online Training Course.

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