Care Certificate Standard 1 - Understanding Your Role - Online Course - CPD Accredited

The Mandatory Training Group
Delivery Method: e-Learning

Care Certificate Standard 1 - Understanding Your Role - Online Course - CPD Accredited.

Welcome to The Mandatory Training Group's online Care Certificate Standard 1 (Understanding your Role) training course for front-line healthcare and social care support workers. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK).

The Care Certificate Standard 1 covers personal development. A personal development plan (PDP) is an action plan that helps you get organised, identifies learning and development needs to help you do your job better or help in your career, and then tracks progress.

Personal development planning is the process of creating an action plan based on awareness, values, reflection, goal-setting and planning for personal development within the context of a career, education, relationship or for self-improvement.

Course content

This online Care Certificate Standard 1 (Understanding your Role) training course covers the following:

  • Understand their role,
    • Describe their primary duties and responsibilities,
    • List the standards and codes of conduct and practice that relate to their role,
    • Demonstrate that they are working by the agreed ways of working with their employer, and
    • Explain how their previous experiences, attitudes and beliefs may affect the way they work.
  • Work in ways that have been agreed with their employer,
    • Describe their employment rights and responsibilities,
    • List the aims, objectives and values of the service in which they work,
    • Explain why it is essential to work in ways that are agreed with their employer,
    • Demonstrate how to access full and up-to-date details of agreed ways of working that are relevant to their role,
    • Explain how and when to escalate any concerns they might have (whistleblowing), and
    • Explain why it is crucial, to be honest, and identify where errors may have occurred and to tell the appropriate person.
  • Understand working relationships in health and social care,
    • Describe their responsibilities to the individuals they support,
    • Explain how a working relationship is different from a personal relationship, and
    • Describe different working relationships in health and social care settings.
    • Work in partnership with others,
    • Explain why it is essential to work in teams and partnership with others,
    • Explain why it is crucial to work in partnership with key people, advocates and others who are significant to an individual,
    • Demonstrate behaviours, attitudes and ways of working that can help improve partnership working, and
    • Demonstrate how and when to access support and advice about:
      • Partnership working, and
      • Resolving conflicts.

Who is the course for?

This online Care Certificate Standard 1 (Understanding your Role) training course should be completed by those who work in health and social care services, including:

  • New members of staff in Healthcare Support Worker roles,
  • New members of staff in Adult Social Care Worker roles, and
  • Any staff members who provide direct care to patients or individuals needing support.

This online Care Certificate Standard 1 (Understanding your Role) training course will also be useful for:

  • Staff moving into new roles within their organisation,
  • Refreshing the knowledge of any member of staff,
  • NHS nursing, AHP and care staff,
  • Agency care workers,
  • Healthcare assistants (HCAs),
  • Support workers,
  • Care assistants, and
  • Community services.

Course aims

This online Care Certificate Standard 1 (Understanding your Role) training course helps health and social care workers to understand their roles.

Your role will have a job description. This tells you what your primary duties and responsibilities are and who you report to. Ask your employer for a copy if you do not have it. You should know what is expected of you but also what is not included in your role.

Learning outcomes

On completion of this online Care Certificate Standard 1 (Understanding your Role) training course, you will have an improved understanding of the following:

  • Your role – tasks and behaviours,
  • Standards, codes of conduct and practice,
  • Experiences, attitudes and beliefs,
  • Your background and experiences,
  • Values, aims and objectives,
  • Health and safety – your rights at work,
  • Health and safety – your responsibilities at work,
  • Confidentiality – Data Protection,
  • Equality Act 2010 – protected characteristics,
  • Working conditions,
  • Working in partnership,
  • Advocacy,
  • Effective partnership working, and
  • Advice and support.

Download Full Course Description (PDF)

Care Certificate Standard 1 - Understanding Your Role - Online Course - CPD Accredited.

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