Care Certificate Standard 5 - Work in a Person-Centred Way - Online CPD Accredited Course

The Mandatory Training Group
Delivery Method: e-Learning

Care Certificate Standard 5 - Work in a Person-Centred Way - Online CPD Accredited Course.

Welcome to The Mandatory Training Group's online Care Certificate Standard 5 (Work in a Person Centred Way) training course for front-line healthcare and social care support workers. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK).

The online Care Certificate Standard 5 training course covers ways health and social care workers can work in a person-centred way. Person-centred values focus on looking at individuality, appreciating that each person has their own identity, needs, wishes, choices, beliefs and values.

‘One size fits all’ does not work when it comes to providing care and support. Each individual should be supported to make choices about their care and support. You should make sure an individual’s rights are respected, not only by yourself but by other people involved in their care.

Course content

This online Care Certificate Standard 5 (Work in a Person Centred Way) training course covers the following:

  • Understand person-centred values:
    • Describe how to put person-centred values into practice in their day-to-day work,
    • Describe why it is essential to work in a way that promotes person-centred values when providing support to individuals,
    • Identify ways to promote dignity in their day-to-day work.
  • Understand working in a person-centred way:
    • Describe the importance of finding out the history, preferences, wishes and needs of the individual,
    • Explain why the changing needs of an individual must be reflected in their care and/or support plan,
    • Explain the importance of supporting individuals to plan for their future well-being and fulfilment, including end-of-life care.
  • Demonstrate awareness of the individual’s immediate environment and make changes to address factors that may be causing discomfort or distress:
    • Take appropriate steps to remove or minimise the environmental factors causing the discomfort or distress. This could include:
      • Lighting,
      • Noise,
      • Temperature,
      • Unpleasant odours.
    • Report any concerns they have to the relevant person. This could include:
      • A senior member of staff,
      • Carer,
      • Family member.
  • Make others aware of any actions they may be undertaking that is causing discomfort or distress to individuals:
    • Raise any concerns directly with the individual concerned,
    • Raise any concern with their supervisor/manager,
    • Raise any concerns via other channels or systems, e.g. at team meetings.
  • Support individuals to minimise pain or discomfort
    • Ensure that where individuals have restricted movement or mobility that they are comfortable,
    • Recognise the signs that an individual is in pain or discomfort. This could include:
      • Verbal reporting from the individual,
      • Non-verbal communication,
      • Changes in behaviour.
    • Take appropriate action where there is pain or discomfort. This could include:
      • Re-positioning,
      • Reporting to a more senior member of staff,
      • Giving prescribed pain relief medication,
      • Ensure equipment or medical devices are working correctly or in the correct position, e.g. wheelchairs, prosthetics, catheter tubes.
    • Remove or minimise any environmental factors causing pain or discomfort. These could include:
      • Wet or soiled clothing or bed linen,
      • Poorly positioned lighting,
      • Noise.
  • Support the individual to maintain their identity and self-esteem:
    • Explain how individual identity and self-esteem are linked to emotional and spiritual well-being,
    • Demonstrate that their attitudes and behaviours promote emotional and spiritual wellbeing,
    • Support and encourage individuals own sense of identity and self-esteem,
    • Report any concerns about the individual’s emotional and spiritual wellbeing to the appropriate person. This could include:
      • A senior member of staff,
      • Carer,
      • Family member.
  • Support the individual using person-centred values:
    • Demonstrate that their actions promote person-centred values, including:
      • Individuality,
      • Independence,
      • Privacy,
      • Partnership,
      • Choice,
      • Dignity,
      • Respect,
      • Rights.

Who is the course for?

This online Care Certificate Standard 5 (Work in a Person Centred Way) training course should be completed by those who work in health and social care services, including:

  • New members of staff in Healthcare Support Worker roles,
  • New members of staff in Adult Social Care Worker roles, and
  • Any staff members who provide direct care to patients or individuals needing support.

This online Care Certificate Standard 5 (Work in a Person Centred Way) training course will also be useful for:

  • Staff moving into new roles within their organisation,
  • Refreshing the knowledge of any member of staff,
  • NHS nursing, AHP and care staff,
  • Agency care workers,
  • Healthcare assistants (HCAs),
  • Support workers,
  • Care assistants, and
  • Community services.

Course aims

This online Care Certificate Standard 5 (Work in a Person Centred Way) training course helps health and social care workers to understand their legal responsibilities to those they provide care.

Understanding values is essential for health and social care professionals. Whether or not we are aware of it, we all live our everyday lives by a set of values that shape how we think and react. Values are beliefs and ideas about how people should behave which have been formed by our childhoods, families, backgrounds, cultures, religions, educations and relationships. While we each have our values, there are values which are essential for working in health and social care.

Learning outcomes

On completion of this online Care Certificate Standard 5 (Work in a Person Centred Way) training course, the learner will have an improved understanding of the following

  • Introduction to person-centred care,
  • Values,
  • Working in a way that produces person-centred values,
  • Promoting dignity,
  • Understanding the individuals changing needs,
  • Keep the whole team up to date,
  • Supporting individuals with care planning,
  • The principles of wellbeing,
  • Advance care planning,
  • Effects of environmental factors,
  • Always involve the individual,
  • Improving awareness of environmental factors,
  • A multi-disciplinary team approach,
  • Minimising pain and discomfort,
  • What to do if an individual is in discomfort/pain,
  • Maintaining an individual’s identity and self-esteem
  • Promoting wellbeing, and
  • Supporting the individual using person-centred values.

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Care Certificate Standard 5 - Work in a Person-Centred Way - Online CPD Accredited Course.

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