Care Certificate Standard 7 - Privacy and Dignity - Online Course - CPD Accredited

The Mandatory Training Group
Delivery Method: e-Learning

Care Certificate Standard 7 - Privacy and Dignity - Online Course - CPD Accredited.

Welcome to The Mandatory Training Group's online Care Certificate Standard 7 (Privacy and Dignity) training course for front-line healthcare and social care support workers. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK).

Privacy is defined as giving someone space where and when they need it, and dignity is defined as focusing on the value of every individual, including:

  • Respecting their views, choices and decisions,
  • Not making assumptions about how they want to be treated,
  • Working with care and compassion, and
  • Communicating directly with the individual whenever possible.

Course content

This online Care Certificate Standard 7 (Privacy and Dignity) training course covers the following:

  • Understand the principles that underpin privacy and dignity in care;
    • Describe what is meant by privacy and dignity,
    • List situations where an individual’s privacy and dignity could be compromised, and
    • Describe how to maintain privacy and dignity in the work setting.
  • Maintain the privacy and dignity of the individual(s) in their care;
    • Demonstrate that their actions maintain the privacy of the individual. This could include:
      • Using appropriate volume to discuss the care and support of an individual, and
      • Discussing the individual’s care and support in a place where others cannot overhear.
    • Demonstrate that the privacy and dignity of the individual are maintained at all times be in line with the person’s individual needs and preferences when providing personal care. This could include:
      • Making sure doors, screens or curtains are in the correct position,
      • Getting permission before entering someone‟s personal space,
      • Knocking before entering the room,
      • Ensuring any clothing, hospital gowns are positioned correctly, and
      • The individual is positioned appropriately, and the individual is not exposing any part of their body; they would not want others to be able to see.
    • Explain why it is important not to disclose anything about the individual that they may wish to be kept private unless it is appropriate to do so. This could include:
      • Health condition,
      • Sexual orientation,
      • Personal history, and
      • Social circumstances.
    • Report any concerns they have to the relevant person. This could include:
      • A senior member of staff,
      • Carer, and
      • Family member.
  • Support an individual’s right to make choices;
    • Describe ways of helping individuals to make informed choices,
    • Explain how risk assessment processes can be used to support the right of individuals to make their own decisions,
    • Explain why personal views must not influence an individual’s own choices or decisions, and
    • Describe why there may be times when they need to support an individual to question or challenge decisions made about them by others.
  • Support individuals in making choices about their care;
    • Demonstrate how to support individuals to make informed choices,
    • Ensure any risk assessment processes are used to support the right of individuals to make their own decisions,
    • Ensure their personal views do not influence an individual’s own choices or decisions, and
    • Describe how to report any concerns they have to the relevant person. This could include:
      • A senior member of staff,
      • Carer, and
      • Family member.
  • Understand how to support active participation;
    • Describe the importance of how valuing people contributes to active involvement,
    • Explain how to enable individuals to make informed choices about their lives,
    • List other ways they can support active participation, and
    • Describe the importance of allowing the individuals to develop skills in self-care and to maintain their network of friends within their community.
  • Support the individual in active participation in their care;
    • Demonstrate that they can support the active involvement of individuals in their care,
    • Reflect on how their personal views could restrict the individual’s ability to participate in their care actively, and
    • Report any concerns to the relevant person. This could include:
      • A senior member of staff,
      • Carer, and
      • Family member.

Who is the course for?

This online Care Certificate Standard 7 (Privacy and Dignity) training course should be completed by those who work in health and social care services, including:

  • New members of staff in Healthcare Support Worker roles,
  • New members of staff in Adult Social Care Worker roles, and
  • Any staff members who provide direct care to patients or individuals needing support.

This online Care Certificate Standard 7 (Privacy and Dignity) training course will also be useful for:

  • Staff moving into new roles within their organisation,
  • Refreshing the knowledge of any member of staff,
  • NHS nursing, AHP and care staff,
  • Agency care workers,
  • Healthcare assistants (HCAs),
  • Support workers,
  • Care assistants, and
  • Community services.

Course aims

This online Care Certificate Standard 7 (Privacy and Dignity) training course helps health and social care workers to understand their legal responsibilities to those they provide care.

Part of providing good care and support involves building trust and confidence and having the best interests of individuals in mind. Take great care not to discuss personal information where others might overhear or by using too loud a voice. Personal information includes things like their health conditions, sexual orientation, personal history or social circumstances.

Individuals may tell you other private information that they trust you to keep to yourself. Unless it is necessary to pass this on for health and social care reasons you should keep this confidential. That will have the added benefit of it helping to build trust.

Learning outcomes

On completion of this online Care Certificate Standard 7 (Privacy and Dignity) training course, the learner will have an improved understanding of the following:

  • Introduction to equality, dignity and respect,
  • Learning outcomes for equality, dignity and respect,
  • Privacy and Dignity,
  • Privacy and dignity in care and support,
  • Making choices,
  • The dignity factors,
  • Privacy of information,
  • Legislation relating to dignity and respect,
  • Risk assessment,
  • Supporting active participation,
  • Encouraging self-care,
  • Whistleblowing and dignity,
  • Complaints and dignity,
  • Abuse and dignity,
  • Dignity for care workers,
  • Specialist care,
  • The 10-point dignity challenge, and
  • Online learning resources.

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Care Certificate Standard 7 - Privacy and Dignity - Online Course - CPD Accredited.

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