Mandatory Training for Domiciliary Workers and Care Staff

The Mandatory Training Group
Delivery Method: e-Learning

Who is this mandatory care training package for?

This eLearning mandatory training package should be completed by all health and social care support workers working in CQC regulated environments, including:

  • Domiciliary Care Workers
  • Home Care Workers
  • Care Assistants
  • Support Workers
  • Adult Social Care Workers
  • Residential Home Staff
  • Nursing Home Staff
  • Carers

You will be provided with all the individual training modules listed below. You can however choose the mandatory care training modules that are most suited to your specific care environment. If you are an agency home care worker, please check with your locum/recruitment domiciliary care agency regarding the specific mandatory care training modules that you require to meet their compliance requirements.

This online mandatory domiciliary care training package has been designed for new and experienced home care workers alike (including other care workers working in community settings across the UK). It has additional online learning resources that provide more details for learners to refer to during the course and in practice. For those who have completed statutory and mandatory care training before, this training package provides you with the key legal and professional issues as specified in the Skills for Care and CQC recommendations for health and social care providers (including domiciliary care agency staff).

Course aims and objectives

The Mandatory Training Group's online training package for nursing and residential care home staff helps care staff to meet the UK statutory requirements. The Mandatory Training Group is committed to keeping up to date with changes in relevant UK legislation, national directives and requirements on mandatory training programme to ensure that it reflects changing legal, risk and service requirements. To that end, our mandatory and statutory modules are guided by the following:

  • Standards set by Skills for Care, Health Education England and Skills for Health's UK Core Skills Training Framework (CSTF)
  • The Care Quality Commission (CQC) guidance for doctors and medical locums
  • National guidance issued for locum care agencies and care recruitment agencies

The Mandatory Training Group develops appropriate mandatory training to meet the CQC quality standards and performance ratings. Our health and safety training courses for domiciliary care staff, home care workers and carers help to reduce injuries and avoid subsequent claims due to negligence and malpractice, improve staff morale, provide safe and effective care and improve patient experience.

    What is covered in this mandatory care training package?

    Our online mandatory training package for carers, home care staff and domiciliary care workers covers the following training modules:

    • Code of Professional Conduct (in accordance with CQC and Skills for Care requirements)
    • Key Legislation and National Guidelines
    • Understanding your Role and Responsibilities
    • Criminal Convictions
    • Fitness to Practice
    • CSTF Health and Safety and Welfare, including:
      • Reporting of Injuries, Diseases and Dangerous Occurrences Regulations (RIDDOR)
      • Control of Substances Harzadous to Health (COSHH) Regulations
      • Display Screen Equipment
      • Risk Assessment
      • Waste Management
      • Bullying and Harassment
      • Stress Management
    • CSTF Information Governance CSTF, including:
      • Caldicott Principles
      • Confidentiality
      • Information Security
      • Data Protection
      • Record Management
      • Counter Fraud
    • Care Planning and Record Keeping
    • CSTF Conflict Resolution CSTF, including:
      • Effective Communication
      • Handling Violence & Aggression
      • Managing Risk, Minimising Restraint
      • Lone Workers
    • Complaints Handling
    • CSTF Equality, Diversity and Human Rights
    • CSTF Safeguarding Adults Levels 1 & 2
    • CSTF Safeguarding Children Levels 1 & 2
    • Mental Capacity Act & Deprivation of Liberty Safeguards (DoLS)
    • Mental Health Act
    • Mental Health Awareness
    • Learning Disability Awareness
    • Dementia Awareness
    • CSTF Infection Prevention and Control Levels 1 & 2, including:
      • MRSA
      • Blood Borne Viruses
      • Exposure Prone Procedures
      • Spillages and Body Fluids
      • Sharps Management
      • Clinical Waste Management
    • Food Safety Awareness Levels 1 & 2
    • CSTF Fire Safety Awareness
    • Manual Handling Objects Level 1
    • CSTF Moving and Handling of People Levels 1 & 2
    • CSTF Resuscitation - Basic Life Support (BLS) Levels 1 & 2, including:
      • National Early Warning Score (NEWS)
      • SBAR for Care Workers
      • First Response Awareness
    • Medication Management (Safe Handling of Medicines)

      Assessment and certification

      At the end of each individual online mandatory domiciliary care training module, learners will be required to complete an online assessment. On successful completion of the knowledge test (80% pass mark), learners will be able to download a FREE CPD certificate for each module that is valid for one year.

      Course accreditation

      The content of this online mandatory domiciliary care training package for residential and nursing home staff has been independently certified as conforming to universally accepted Continuous Professional Development (CPD) guidelines.

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