Breaking Bad News

M&K Update Ltd
Delivery Method: Face-to-face

Breaking bad news is never easy but it forms a part of many health care professionals roles.

The way bad news is given can have a huge impact on the receiver and they rarely forget a detail. It can be so difficult that the easiest approach is to avoid it and that can often make the situation worse.

This workshop is designed to give those who have to give bad news and broach difficult conversations increased confidence. Participants will leave the workshop with the tools and techniques to prepare for a difficult conversation and ensure that they are supporting patients and relatives through a stressful time in their lives.

The scenarios may vary, new diagnosis, deterioration in condition or life changing events, this workshop is designed to help you think about and prepare for different situations.

Aims and Outcomes

Have an understanding of the definition of bad news

Have an awareness of the impact of bad news

Be able to prepare for giving bad news

Have the techniques to give bad news with compassion and kindness

Understand the barriers to effective communication

Have practiced giving bad news using scenarios

Course Content

Background and definitions

Getting it wrong, how does it make you feel?

How does the patient feel?

Setting the scene - preparing for the conversation

Using a model for giving bad news

Good communication skills

Understanding compassion and kindness

Practicing the skills of difficult conversations

Evaluation and Close

Bookable Dates

15th Dec 2020 (09:15)
Central Locations, London, NW1
14/20 places left

Dates available on arrangement

M&K Update Ltd can also create this course for you on arrangement at your workplace.

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£170.00 (inc VAT)
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