Essential Skills for Practice Managers

This workshop is aimed at practice managers who work in GP Practices and Heath Centres or their equivalent.

The purpose of this workshop is to equip practice managers with the tools and techniques they need to run a busy practice and/or team.

Content

Managing difficult people

Meetings management

Influencing skills

Managing and implementing change

Political Awareness

Time management

Leadership skills

Aims and Outcomes

On completion of this workshop participants will have an understanding of:

• What motivates people
• How to lead and develop an effective team
• How to deal with conflict in the team
• The principles of performance management
• How to chair meetings
• How to negotiate and influence others to achieve better outcomes for patients and the business
• How to implement change and get people on board
• The importance of political awareness