Advanced Communication Skills

West Yorkshire & Harrogate Excellence Centre
Delivery Method: Face-to-face

This half day course is aimed at Senior Healthcare professionals, Team Leaders and Managers.

The programme is experiential and learner led, providing the opportunity to work on individual work based challenges. it includes discussion of communication in difficult circumstances and interactive exercise. It provides a safe and supportive environment to practise skills and receive feedback.

Course Outcomes:

  • An increased awareness of your own communication skills
  • Explored strategies to improve quality of clinical communication.
  • Increase ability to deliver communication effectively
  • Identified the importance of confidence in responding to difficult communication situations
  • Enhanced inter-personal communication.

Location Map Links:

Kirkwood Hospice:

Shipley College:

Dates available on arrangement

West Yorkshire & Harrogate Excellence Centre can also create this course for you on arrangement at one of their locations.

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Unknown ( respondent to WYHEC training impact survey Sept 2019) (April 2019)
As a result of attending the Advanced Communication course i feel more confident to have difficult conversations.

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