Effective communication - using assertiveness techniques to get yourself heard

Course aims:

  • To develop an understanding of what effective communication is
  • To develop confidence in using assertiveness techniques to communicate clearly and effectively

Course objectives:

By the end of the course participants will have had opportunities to:

  • Explore the difference between passive, aggressive, manipulative and assertive ways to communicate
  • Understand the core principles of effective communication
  • Practice using ingredients and techniques for effective communication
  • Explore commonly experienced difficulties and ways to manage these in one-to-one and group settings

Maximum group size: 16 people

Mapped to NOS units: HSC233 & 31

Dates available on arrangement

The Training Exchange can also create this course for you on arrangement at your workplace.

Visit Website Make Enquiry

Write A Review Of Effective communication - using assertiveness techniques to get yourself heard

Face-to-face
£150.00
Add To Wishlist
All prices include VAT where applicable