Interpersonal Skills - Online Course - CPD Accredited
Interpersonal Skills - Online Course - CPD Accredited.
Welcome to The Mandatory Training Group's online Interpersonal Skills training course. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK).
We have all met that dynamic, charismatic person that just has a way with others, and has a way of being remembered. Learners on this e-learning course will identify ways of creating a persuasive introduction, remembering names, and managing situations when you have forgotten someone’s name.
This online Interpersonal Skills training course will help learners work towards being that unforgettable person by providing communication skills, negotiation techniques, tips on making an impact, and advice on networking and starting conversations. They will also identify the skills needed in starting a conversation, moving a conversation along, and progressing to higher levels of discourse.
Course content
This online Interpersonal Skills training course includes the following:
- Module One: Getting Started
- Module Two: Verbal Communication Skills
- Module Three: Non-Verbal Communication Skills
- Module Four: Making Small Talk and Moving Beyond
- Module Five: Moving the Conversation Along
- Module Six: Remembering Names
- Module Seven: Influencing Skills
- Module Eight: Bringing People to Your Side
- Module Nine: Sharing Your Opinion
- Module Ten: Negotiation Basics
- Module Eleven: Making an Impact
- Module Twelve: Wrapping Up
Who is the course for?
This online Interpersonal Skills training course is suitable for those who want to know more about tips on making an impact, and advice on networking and starting conversations.
Course aims
This comprehensive online Interpersonal Skills training course will help learners work towards being that unforgettable person by providing communication skills, negotiation techniques, tips on making an impact, and advice on networking and starting conversations. They will also identify the skills needed in starting a conversation, moving a conversation along, and progressing to higher levels of discourse.
Learning outcomes
The learning outcomes of this online Interpersonal Skills training course are to:
- Understand the difference between hearing and listening
- Know some ways to improve the verbal skills of asking questions and communicating with power
- Understand what is ‘non-verbal communication’ and how it can enhance interpersonal relationships
- Identify the skills needed in starting a conversation
- Identify ways of creating a persuasive introduction, remembering names, and managing situations when you’ve forgotten someone’s name
- Understand how seeing the other side can improve skills in influencing other people
- Understand how the use of facts and emotions can help bring people to your team
- Identify ways of sharing one’s opinions constructively
- Learn tips in preparing for a negotiation, opening a negotiation, bargaining, and closing a negotiation
- Learn tips on making an impact through powerful first impressions.
Download Full Course Description (PDF)
