Negotiation Skills - Online Course - CPD Accredited

The Mandatory Training Group
Delivery Method: eLearning

Negotiation Skills - Online Course - CPD Accredited.

Welcome to The Mandatory Training Group's online Negotiation Skills training course. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK).

Although people often think of boardrooms, suits, and million-dollar deals when they hear the word negotiation, the truth is that we negotiate all the time. Through this online Negotiation Skills training course, learners will be able to understand the basic types of negotiations, the phases of negotiations, and the skills needed for successful negotiating.

The online Negotiation Skills training course will give learners a sense of understanding of their opponent and have the confidence to not settle for less than they feel fair. Learners will learn that an atmosphere of respect is essential, as uneven negations could lead to problems in the future.

Course content

This online Negotiation Skills training course includes the following:

  • Module One: Getting Started
  • Module Two: Understanding Negotiation
  • Module Three: Getting Prepared
  • Module Four: Laying the Groundwork
  • Module Five: Phase One is Exchanging Information
  • Module Six: Phase Two is Bargaining
  • Module Seven: About Mutual Gain
  • Module Eight: Phase Three is Closing
  • Module Nine: Dealing with Difficult Issues
  • Module Ten: Negotiating Outside the Boardroom
  • Module Eleven: Negotiating on Behalf of Someone Else
  • Module Twelve: Wrapping Up

Who is the course for?

This online Negotiation Skills training course is suitable for those who want to know more about skills to help build relationships and foster goodwill despite the difference in interests.

Course aims

This online Negotiation Skills training course will give learners a sense of understanding their opponent and have the confidence to not settle for less than they feel is fair. Learners will learn that an atmosphere of respect is essential, as uneven negations could lead to problems in the future.

Learning outcomes

The learning outcomes of this online Negotiation Skills training course are to:

  • Understand the basic types of negotiations, the phases of negotiations, and the skills needed for successful negotiating
  • Understand and apply basic negotiating concepts: WATNA, BATNA, WAP, and ZOPA
  • Lay the groundwork for negotiation
  • Identify what information to share and what to keep to yourself
  • Understand basic bargaining techniques
  • Apply strategies for identifying mutual gain
  • Understand how to reach consensus and set the terms of the agreement
  • Deal with personal attacks and other complicated issues
  • Use the negotiating process to solve everyday problems
  • Negotiate on behalf of someone else.

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Negotiation Skills - Online Course - CPD Accredited.

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