Certificate in Creative Problem Solving - Online Training Course - 85% OFF Buy Now £29.99

The Mandatory Training Group
Delivery Method: e-Learning

Creative Problem Solving - Online Training Course - Certificate in Creative Problem Solving - Short E-Learning Course

In the past few decades, psychologists and business people alike have discovered that successful problem solvers tend to use the same type of process to identify and implement the solutions to their problems. This process works for any kind of problem, large or small.

Study method - Online, self-paced (6-12 study hours)

Course format - Online (24/7 access), modular

Course Duration - Part-time (1 year access)

Qualification - Certificate of completion

Course Delivery – via desktop PC/MAC, laptops, tablets or smart phones

Course Accreditation

The content of this online training course has been independently certified as conforming to universally accepted Continuous Professional Development (CPD) guidelines.

Course aims

The creative problem solving online training course will give participants an overview of the entire creative problem-solving process, as well as key problem-solving tools that they can use every day. Skills such as brainstorming, information gathering, analysing data, and identifying resources will be covered throughout the online course.

Course objectives

The objectives of this creative problem solving online course are:

  • Understand problems and the creative problem-solving process
  • Identify types of information to gather and key questions to ask in problem solving
  • Identify the importance of defining a problem correctly
  • Identify and use four different problem definition tools
  • Write concrete problem statements
  • Use basic brainstorming tools to generate ideas for solutions
  • Evaluate potential solutions against criteria, including cost/benefit analysis and group voting
  • Perform a final analysis to select a solution
  • Understand the roles that fact and intuition play in selecting a solution
  • Understand the need to refine the shortlist and redefine it
  • Understand how to identify the tasks and resources necessary to implement solutions
  • Evaluate and adapt solutions to reality

What’s covered in this course?

This online creative problem-solving course covers the following:

Module One: Getting Started

  • Icebreaker
  • Housekeeping Items
  • The Parking Lot
  • Workshop Objectives

Module Two: The Problem Solving Method

  • What is a Problem?
  • What is Creative Problem Solving?
  • What are the Steps in the Creative Solving Process?

Module Three: Information Gathering

  • Understanding Types of Information
  • Identifying Key Questions
  • Methods of Gathering Information

Module Four: Problem Definition

  • Defining the Problem
  • Determining Where the Problem Originated
  • Defining the Present State and the Desired State
  • Stating and Restating the Problem
  • Analyzing the Problem
  • Writing the Problem Statement

Module Five: Preparing for Brainstorming

  • Identifying Mental Blocks
  • Removing Mental Blocks
  • Stimulating Creativity

Module Six: Generating Solutions (I)

  • Brainstorming Basics
  • Brainwriting and Mind Mapping
  • Duncker Diagrams

Module Seven: Generating Solutions (II)

  • The Morphological Matrix
  • The Six Thinking Hats
  • The Blink Method

Module Eight: Analyzing Solutions

  • Developing Criteria
  • Analyzing Wants and Needs
  • Using Cost/Benefit Analysis

Module Nine: Selecting a Solution

  • Doing a Final Analysis
  • Paired Comparison Analysis
  • Analyzing Potential Problems

Module Ten: Planning Your Next Steps

  • Identifying Tasks
  • Identifying Resources
  • Implementing, Evaluating, and Adapting

Module Eleven: Recording Lessons Learned

  • Planning the Follow-Up Meeting
  • Celebrating Successes
  • Identifying Improvements

Module Twelve: Wrapping Up

  • Words from the Wise
  • Review of Parking Lot
  • Lessons Learned
  • Completion of Action Plans and Evaluations

What is creative problem solving?

"Creative problem solving (CPS) is a proven method for approaching a problem or a challenge in an imaginative and innovative way. It's a process that helps you redefine the problems and opportunities you face, come up with new, innovative responses and solutions, and then take action"

Who is this course for?

Our leadership, management and soft skills e-learning courses are suitable for those looking to improve their skills and advance their career.

Career path

Our management, leadership and online courses range from introductory modules at Level 1 to advanced and expert modules up to Level 6. All our e-learning modules count towards CPD hours for professionals in various sectors to meet mandatory and statutory requirements.

Why choose our online training courses?

All our e-learning courses can be accessed on any electronic/computerised device. You can study at work or at home, in your own time and at your own pace!

  1. Easy to follow and understand
  2. Only 6-12 hours recommended study time
  3. 1 year access to course & learning materials
  4. Access your course anytime, anywhere & on any device
  5. Complete course on desktop computer, laptop, tablet or smartphone
  6. Additional references and downloadable materials available

Creative Problem Solving - Online Training Course - Certificate in Creative Problem Solving - Short E-Learning Course

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