Communication Strategies - Online Course - CPD Accredited

The Mandatory Training Group
Delivery Method: eLearning

Communication Strategies - Online Course - CPD Accredited.

Welcome to The Mandatory Training Group's online Communication Strategies training course. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK).

For the better part of every day, we are communicating to and with others. Whether it’s the speech you deliver in the boardroom, the level of attention you give your spouse when they are talking to you, or the look you give the cat, it all means something.

This online Communication Strategies training course will help learners understand the different methods of communication and how to make the most of each of them. These communication strategies will provide an excellent benefit for any organisation and its employees. They will trickle down throughout the organisation and positively impact everyone involved.

Course content

This online Communication Strategies training course includes the following:

  • Module One: Getting Started
  • Module Two: The Big Picture
  • Module Three: Understanding Communication Barriers
  • Module Four: Paraverbal Communication Skills
  • Module Five: Non-Verbal Communication
  • Module Six: Speaking Like a STAR
  • Module Seven: Listening Skills
  • Module Eight: Asking Good Questions
  • Module Nine: Appreciative Inquiry
  • Module Ten: Mastering the Art of Conversation
  • Module Eleven: Advanced Communication Skills
  • Module Twelve: Wrapping Up

Who is the course for?

This online Communication Strategies training course is suitable for those who want to understand the different methods of communication and how to make the most of each of them in business and everyday life.

Course aims

This Communication Strategies eLearning course will help learners understand the different methods of communication and how to make the most of each of them. These communication strategies will provide an excellent benefit for any organisation and its employees. They will trickle down throughout the organisation and positively impact everyone involved.

Learning outcomes

The learning outcomes of this online Communication Strategies training course are to:

  • Understand what communication is
  • Identify ways that communication can happen
  • Identify barriers to communication and how to overcome them
  • Develop their non-verbal and paraverbal communication skills
  • Use the STAR method to speak on the spot
  • Listen actively and effectively
  • Ask good questions
  • Use appreciative inquiry as a communication tool
  • Adeptly converse and network with others
  • Identify and mitigate precipitating factors
  • Establish common ground with others
  • Use “I” messages.

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Communication Strategies - Online Training Course - The Mandatory Training Group UK -

Communication Strategies - Online Course - CPD Accredited.

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