Communication Skills in Supportive and End of Life Care

University of the West of England, Bristol
Delivery Method: Face-to-face

To apply you must have evidence of learning at Level 2 or equivalent.

This course is offered at Level 3 (Degree) and Masters level and is delivered at St Peter's Hospice.

Course content includes:

  • Ethical and professional issues:
    • Support/supervision
    • Boundary setting including consent and confidentiality
    • Models for reflection and critical incident analysis.
  • Psychological/social/spiritual:
    • Psychosocial responses to acute and chronic illness including a cultural perspective
    • Frameworks for loss, transition and grief
    • Models of grief theory and bereavement care
    • Use of narrative and metaphor.
  • Communication:
    • Information needs of people with cancer and their carers
    • Overview of major theories of communication
    • Approaches to specific emotions including anger/depression/sadness
    • Coping styles - patients and carers
    • Barriers to listening
    • Practical skills - active listening, reflecting, paraphrasing, summarising
    • Frameworks for managing bad news and collusion.
  • Multi-professional working:
    • Communication skills within the context of multidisciplinary and inter-professional working.


Study time includes 48 contact hours.

Please note: Priority will be given to applications received through our funded educational contracts. Places on this module will be limited for applications received outside of this funding. Please check with your employer as a funded contract place may still be available to support your learning.

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