This course is designed to help attendees recognise when a situation is escalating and de-escalate the situation using the appropriate methods, while keeping themselves and all others involved safe.
For staff to recognise when a situation is escalating and de-escalate the situation using the appropriate methods, while keeping themselves and all others involved safe.
This course will provide a Certificate for training on Conflict Resolution.
All staff that have face to face contact with individuals who challenge or cause distress; whereby the organisation needs to protect and promotes safety to their staff and others
Livewell Southwest Academy can also create this course for you on arrangement either at your workplace or at one of their locations.
The Skills Platform is brought to you in partnership with