Administrative staff and those providing telephone support and advice often the first point of contact for service users. Grounded in best practice, this one day course develops confidence and communication skills to respond safely, appropriately and confidentially to people experiencing crisis.
Self Injury Support can also create this course for you on arrangement either at your workplace or at one of their locations.
This training day is currently available ‘in-house’ throughout the U.K. and Ireland and can be tailored to meet the needs of your organisation. If you have a group who would benefit from this training and would like us to come to you, phone 0117 9279600 or emailThe Skills Platform is brought to you in partnership with