Behaviour that Challenges

Ashfield Services
Delivery Method: Face-to-face

What's covered on the day?

People may sometimes behave in a way that is considered challenging and can be very distressing for the person, their families and carers. This session will explore the reasons theoretically as to why a person might be behaving in this way, enabling you as the primary care giver to feel more confident with enhanced skills to deal with these situations, explore why they may be occurring and how to minimise these, with the possibility of preventing them occurring.


A knowledge assessment will be completed by the learners to allow them to demonstrate an effective understanding of the learning outcomes. There is no practical application of any breakaway techniques included in this course. A Certificate of Attendance will also be issued, valid for 3 years.

Learning Objectives

  • Define what is meant by the term “behaviour that challenges”
  • Identify potential triggers and for behaviour that we find difficult
  • Explain how communication and the person centred approach has an effect on behaviours
  • Outline the continuum of aggression, identifying different behaviours and what de-escalation interventions can be used
  • Understand the importance of an effective de-brief and explain the consequences of behaviours
  • Describe what is meant by the term “reasonable force”
  • Apply the principles of the Mental Capacity Act 2005 and Deprivation of Liberties Safeguards to practical situation
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