West Yorkshire and Harrogate Support Staff Conference

West Yorkshire & Harrogate Excellence Centre
Delivery Method: Face-to-face

A one day Excellence Centre themed conference, which is targeted at (and being held primarily for) support staff ( the group of staff sometimes known as "Bands 1 -4 staff " or "unregistered staff" ) and volunteers who work in health and care organisations across West Yorkshire and Harrogate. The conference is open to individuals regardless of whether they work directly with people in personal care or clinical roles or within health or care anciliary or administrative services.The day will provide delegates with learning, personal development opportunities, and opportunities for self- reflection. All attendees will receive a certificate of attendance.

Free to attend for staff of member organisations of the West Yorkshire and Harrogate Excellence Centre (WYHEC), delegates will take part in interactive workshops which will provide a flavour of the West Yorkshire and Harrogate Excellence Centre training offer.

The conference is scheduled to take place on 18th October 2018 venue: Victoria Hall Shipley, Bradford, West Yorkshire. Refreshments and a Buffet Lunch is provided.

The event will be opened by Julian Hartley - Chair of the National Skills Academy for Health and Candace Miller - Director of the National Skills Academy for Health.

The event format will include:

  1. A guest speaker (Tommy Whitelaw), who as a result of his own experience of caring for a family member with dementia will be focusing on the difference that compassionate communication made to his experience,
  2. 4 x Breakout workshop style sessions which all delegates attend ( i.e. The role of support workers in meeting needs and Reducing Distress; Communicating with Compassion, Developing Healthy Mindsets and Resilience).
  3. Market stalls hosted by training providers providing a flavour of a wide range of training and development opportunities on offer.
  4. A question time style Q&A panel on support staff development;
  5. The promotion of WYHEC Support Staff awards & celebration event and the WYHEC Apprenticeship offer ;

Come along to the event to update yourself , network and learn about the training and development offer available to support yourself and colleagues.

If you have any further enquiries or special requirements please email the WYHEC Project Team on:


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