MANAGING CHANGE

Course Overview

High performance workplaces are by nature dynamic. Organisations that want to survive and to prosper are innovative, and effective change management is a requisite skill across all workplaces. This programme is about planning for change that may happen and it’s about coping with change once it has been decided. The programme will help delegates develop an overview of the process of change.

What you will learn

• Ways to identify stakeholders in change and the benefits and costs to them
• Identify ways to overcome resistance
• Ways to organise resources and activities to achieve planned change
• Principles of change management including ways to gain commitment by involvement of people
• Methods for planning change
• Techniques for monitoring and evaluation outcomes of change