Resilience and Staff Wellbeing

This programme focuses on issues that regularly arise in medical practice, they are often difficult to deal with. We will cover how manage stress and build resilience into your practice, in an interactive way with practical guidance to enable participants to manage more effectively their human resource and deal with any staffing challenges. The web workshop will focus on developing personal and professional behaviours, to ensure employee engagement and wellbeing. The web workshop will give participants new techniques for greater efficiency, effectiveness and emotional balance during periods of stress and accelerated change.

Delegates will explore new approaches for improving health, increased creativity, resilience, flexibility and coherence both personally and professionally and will start to develop skills and strategies for reducing and preventing stress and burnout, both in personal and professional situations and in helping and supporting others. The workshop will be delivered as a virtual session with practical guidance to enable participants to map the techniques and outcomes onto their own practice.

Overview – This programme focuses on issues that regularly arise in medical practice; they are often difficult to deal with. We will cover how manage stress and build resilience into your practice, in an interactive way with practical guidance to enable participants to manage more effectively their human resource and deal with any staffing challenges. The web workshop will focus on developing personal and professional behaviours, to ensure employee engagement and wellbeing. The web workshop will give participants new techniques for greater efficiency, effectiveness, and emotional balance during periods of stress and accelerated change.

Delegates will explore new approaches for improving health, increased creativity, resilience, flexibility and coherence both personally and professionally and will start to develop skills and strategies for reducing and preventing stress and burnout, both in personal and professional situations and in helping and supporting others. The workshop will be delivered as a virtual session with practical guidance to enable participants to map the techniques and outcomes onto their own practice.

Participants will improve their understanding of staff employee engagement, wellbeing and building resilience in the practice and will receive frameworks for managing staff behaviour. They will also gain an insight into human resource management.

Workshop Outcomes

• To explore and understand the managers’ role and responsibilities in ensuring a healthy and productive working environment
• To understand what we mean by resilience and the links between resilience and performance
• To consider the characteristics of resilience and what can be done to build resilience through times of uncertainty and ambiguity (for both leaders and for their team members)
• To understand how to address both the practical challenges and emotional responses to change
• Look at how to manage resistance to change and consider what happens if it isn’t managed well
• Introduce some tools and techniques to help us to manage resilience in ourselves and others

Programme

Session One

Introduction and Welcome

• PMA Programme
• Aims and Objectives
• Your challenges

The 4-step resilience process: Step one - Stress

• What is stress?
• What is your biggest driver of stress?
• HSE Key drivers of stress at work
• Why do we get stressed?
• Signs of stress at work

The 4-step resilience process: Step two - Psychological Needs

• What is Psychological Safety (needs)?
• Psychological safety survey
• Psychological needs
• Manager’s role

Reflections

Session Two

The 4-step resilience process: Step three - Change

• Change – how does it impact stress?
• The Kubler-Ross change curve
• Supporting your team through change – Psychological needs
• Managing change – Kotter’s key steps

The 4-step resilience process: Step four - Resilience

• What is resilience?
• What have you discovered about your resilience across 2020?
• Resilience – do we have a choice?
• Choice or Drama?
• Your ‘Well of resilience’ – demands and replenishment
• Building rapid resilience – 4 steps
• What is your key learning; how does it support your challenge?
• What is your action plan for resilience and staff wellbeing?

Summary and Q&As

CLOSE