Conflict Resolution CPD

This online Conflict Resolution course will introduce you to managing conflict procedures to improve your ability to deal with difficult or emotional conflict situations, in a more rational and professional manner.

Learning Outcomes

Explain the purpose of a Conflict Resolution Procedure

Understand Conflict Resolution Procedures

Identify the key roles in Conflict Resolution Procedures

Understand an employee's right of appeal

NOTE: You can download a CPD Certificate as soon as you have completed this course.