The ABCs of Supervising Others - e-Book

Sancus Solutions Ltd
Delivery Method: e-Learning

This workshop is for people who are new supervisors or who are interested in a supervisory position, as well as those who are team leads or part-time supervisors without a great deal of authority. This course is designed to help participants overcome many of the supervisory problems that they will encounter as a workplace leader. Dealing with the problems that a new supervisor encounters isn’t easy, but it doesn’t have to lead to discouragement.

Learning Outcomes

  • o Adjust to the supervisor’s role with confidence.
  • o Develop their skills in listening, asking questions, resolving conflict, and giving feedback to employees.
  • o Identify key attitudes that they can develop to enhance their supervisory skills.
  • o Use time management and planning techniques to maximize their success.
  • o Develop a technique for giving instructions that are clear and understood.
  • o Understand the importance of developing good relationships with employees and peers, so they are seen as fair and consistent.
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