Effective Investigations in Organisational Settings

Corporate Safeguarding Limited
Delivery Method: Face-to-face

Corporate Safeguarding delivers best-of-class training, support and investigation services to individuals and organisations in the critical areas of safeguarding.


More frequently, organisations are finding that there is a need to conduct effective investigations into human resources, criminal or other safeguarding matters arising in the workplace. Disciplinary situations may concern breaches in conduct or wilful behaviour and grievances or allegations can be raised by employees or colleagues.

To serve the needs of your organisation and to ensure that those subject to investigation are treated fairly and ethically, it is essential that investigations are conducted impartially and effectively, applying methodologies that are recognised best-practice.

This interactive course provides a firm foundation for professionals charged with conducting and reporting on such investigations. It involves a high level of skills transfer and is delivered by experts in the field of investigation at all levels including the most complex and serious cases.

This course is fully certified. It is designed for Human Resources professionals, line managers, supervisors, heads of department, monitoring officers, company secretaries, safeguarding leads, employee representatives and legal practitioners in organisations who may have responsibility for grievance and disciplinary management or conducting, reporting upon and reviewing investigations.

Course duration: 3 days

Delegate numbers: 8 - 12 participants

Cost: Price available on request

Learning Outcomes:

  • Define an ‘Investigation’ and describe the role of the ‘Investigator’.
  • Describe the investigative process and the investigative mindset. Identify the stages of an investigation.
  • Explain the term ‘Golden Hour’ and its relevance to the gathering of evidential material.
  • Analyse and take appropriate actions against decisions made to maximise evidential gathering opportunities.
  • Formulate decisions against appropriate company policies by use of a case study involving an employee.
  • Identify and record those decisions correctly.
  • Evaluate earlier decisions made as new information is revealed.
  • Prepare a plan of investigative action.
  • Reflect and take appropriate actions against decisions made to minimise risk.
  • Demonstrate the application of “Note taker” as defined in Authorised Professional Practice (APP) – College of Policing.
  • Plan and prepare for effective interviews.
  • Analyse the interview product and identify further areas for questioning by use of PLAT.
  • Understand the different questioning styles.
  • Demonstrate investigation and evidential evaluation by use of a case study involving an employee.
  • Identify and record the evaluation process and actions correctly.
  • Identify evidential gaps by appropriate use of Gap Analysis
  • Review evidential material in their possession to identify further lines of enquiry and evidential opportunities
  • Recognise relevant material and plan and prepare an interview plan with the material available.
  • Identify points to prove and offences committed.
  • Formulate search decisions and actions against appropriate Company policies by use of a case study involving an employee.
  • Identify and record those decisions and actions correctly.
  • Identify the appropriate level of search activity.
  • Prepare and plan for effective search activity.
  • Explain the importance of record keeping and continuity.
Make Enquiry

Write A Review Of Effective Investigations in Organisational Settings