Communication - e-Learning CPD

This online Communication course provides an awareness of the principles of good communication and record keeping within a care environment, the e-learning course will ensure effective communication skills and good practice when recording information.

Learning Outcomes

• • Definition of communication
  • Communication methods
  • Models of communication
  • Communication techniques
  • Managing communication
  • Legislation and good practice
  • Key principles of record keeping
  • Care records
  • Errors and prevention
  
  NOTE: You can download a CPD Certificate as soon as you have completed this course.