Sancus Conflict Resolution Training - Delivered In Your Premises For Up To 20 Delegates

Sancus Solutions Ltd
Delivery Method: Face-to-face

Organisational and employee benefits from Conflict Resolution Training

Sancus Solutions is offering a one-day training course in conflict resolution. The course demonstrates tried-and-tested and easy to master methods of dealing with problematic situations. This training is aimed at equipping staff members with the skills and knowledge to defuse potentially aggressive or violent situations which arise in the workplace.

The Sancus conflict resolution training will be beneficial for any role which involves dealing with customers or service users including

  • healthcare workers
  • clinical staff
  • lone workers
  • HR personnel
  • local authority personnel
  • wardens

The primary advantage for organisations in training their staff in conflict resolution is the ensuring of safety for all parties involved, as well as avoiding any potentially protracted disputes which may be expensive and reputation damaging.

Conflict Resolution Course Details and Aims

This one day course covers a comprehensive range of topics, including

  • risk assessment
  • conflict prevention
  • how to successfully and safely handle a sudden confrontational situation.
  • Recognising and understanding body language
  • Improving verbal and non-verbal communication skills.Our experienced trainers will demonstrate practical exercises and examples devised to give attendees real-world skills to use in the workplace to assess conflict risk, handle conflicts and prevent conflict from arising.

Why Sancus?

Sancus Solutions is committed to delivering the very best in training for improving working practice. As a result our courses are designed to be as comprehensive and thorough as possible, equiping delegates with essential knowledge and constructive practical skills for implementation in the workplace.

All courses are delivered by enthusiastic, engaging and highly qualified trainers who have a wealth of experience in their areas of expertise. This professionalism is invaluable in terms of conflict resolution training. Delegates will learn from trainers with substantial experience in the methods taught and will therefore leave the course with a solid and lasting new awareness of how to resolve conflict in the workplace in a professional and – most importantly – safe manner, no matter what specific industry their organisation represents.


Conflict Resolution – In House Training

Sancus Conflict Resolution Training can be delivered for your organisation, at a venue and time of your choice and each course will have the capacity to train up to twenty delegates at a time

Dates available on arrangement

Sancus Solutions Ltd can also create this course for you on arrangement either at your workplace or at one of their locations.

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Face-to-face
£1,020.00 (inc VAT)
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