PMA Excellence in Primary Care HR certificate

PMA (formerly Practice Managers Association)
Delivery Method: eLearning

The following programme, one of the PMA ‘Excellence in….’ series acknowledges that the Human Resource role varies enormously in scope and responsibility within primary care and the healthcare sector. As such, we have split the programme into Sections and highlighted the difference between Transactional HR – the day-to-day employment processes and interactions which are the nuts and bolts of workforce management, and the more strategic responsibilities sometimes referred to as Transformational or Strategic HR which work towards long term goals and managing change.

The programme consists of 7 modules each made up of a varying number of units – 25 in total. 

Following the introductory first module, which clarifies what the role entails, all further modules can stand alone and be studied in any sequence to suit the needs of the individual. Each unit includes a variety of resources and signposting to other sources which may prove helpful, including a number from NHS England and Improvement.

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