Coaching and Mentoring Master class
Learning Outcomes
- Understanding the purpose of coaching and mentoring within an organisational context
- Understanding the skills, behaviours, attitudes, beliefs and values of an effective coach or mentor
- Understanding the role of contracting and the process to effectively coach or mentor
- Understanding the principles of effective coaching or mentoring in practice and how to evaluate benefit
Pre-Work:
During the programme we will be practicing coaching one another. It is difficult to ‘role play’ a coaching session and so we would like you to coach one another for real. It is important, therefore, that you come to the workshop sessions having identified some areas where you would like to receive some coaching/help with thinking things through. Here are some ideas of the type of situation you might identify. You will need to feel comfortable sharing the issue with your coach and an observer – and to facilitate this we contract about confidentiality at the start of the coaching workshop programme:
- A difficult relationship at work
- A project or a task where you feel stuck
- A career decision you need to make – or an issue about your career which you’d like to explore
- A task you have been dreading
- A piece of difficult feedback you need to give to someone
- Someone who works for you who you haven’t quite fathomed out – or who you have a more challenging relationship with
- Reflecting on why a process/procedure isn’t working very well
- A difficulty or dilemma which you face at home
- Something you feel demotivated about
Recommended Pre-Reading: Coaching for Performance – John Whitmore
The module will be delivered as an interactive session with practical guidance to enable participants to map the techniques and outcomes onto their own practice. Individual work and Group work is provided on all aspects of the programme so that participants develop their understanding by interacting with colleagues from other practices.
Workshop Agenda – Day 1
Below is an outline of the proposed agenda, if you have any questions please get in touch.
| 09.15 | Registration |
| 09.30 | Welcome and Introduction to the workshop
|
| 09.45 | What is Coaching?
|
| 10.15 | The Principles of Coaching and the Coaching Relationship Practical Session – The Coaching Relationship Exploring the quality and type of relationships you need to coach effectively |
| 11.00 | Break |
| 11.15 | How people learn
|
| 12.45 | Lunch |
| 13.45 | Coaching skills 1 – Group Work Session Defining coaching skills:
|
| 15.00 | Break |
| 15.15 | Coaching skills 2 – Practical Session – Practical Session Mini coaching session using powerful questions. Open questions and Powerful questions. |
| 16.15 | Open Forum and Discussion Review of day 1 – Preparing for day 2 |
| 16.30 | Wrap up and Close |
Workshop Agenda – Day 2
| 09.15 | Registration |
| 09.30 | Welcome and Introduction to the workshop
|
| 09.45 | Introduction to a coaching framework
|
| 10.15 | Coaching practice using GROW Coaching using the GROW model. |
| 11.00 | Break |
| 11.15 | Coaching tools and techniques to help Creating a toolkit of models/tools to help become an effective coach.
|
| 12.45 | Lunch |
| 13.45 | Coaching tools and techniques (continued) Creating a toolkit of models/tools to help become an effective coach.
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| 14.30 | Contracting and ethics in coaching
|
| 15.00 | Break |
| 15.15 | Preparing to coach Practical Session – Planning your coaching sessions |
| 16.15 | Open Forum and Discussion Review of day 2, and the programme Agree next steps and close |
