PMA Train the trainer practical skills workshop

Practice Managers Association
Delivery Method: Face-to-face

The workshop is highly interactive and will be fun! You will learn much about your own communication and teaching style and we hope that participants will enjoy some of the lighthearted moments along with the theory and the practice.

Prior to undertaking this training package, the individual must fulfil the following criteria:

  • Be a suitably experienced member of the care team with their manager’s permission to undertake this training.
  • Work in an area where there is sufficient need for training and knowledge transfer to enable the individual to maintain competence.
  • Duration: All day

  • Location: On-site/locally

Who should attend?

Don't miss opportunity to work with leading specialists in a series of full day workshops specifically focused on the ‘business’ aspects of General Practice.
  • General Practitioners
  • Practice Managers
  • Senior Practice Nurses
  • GP Administrator Managers

Aims & Objectives

Delegates will develop an understanding of the underpinning theory of how adults learn and how to plan effective teaching interventions.


  • Explore how adults learn, particularly in the workplace
  • Give an introductory overview of adult learning theory
  • Identify communication styles and their own teaching style
  • Give and receive effective and constructive feedback – and how to take on board challenge
  • Deliver memorable micro-teaching sessions
  • Apply their learning and develop their own favoured techniques for the future.

Each candidate will have the opportunity to deliver a short (10 minutes) micro-teaching session around a subject of their choice (preferably not work related).

A handbook will be provided in support of this workshop and further reading and learning is recommended to deepen your own understanding.

Certificates of attendance are given at the close of the day.

Workshop Agenda

Below is an outline of the proposed agenda, if you have any questions please get in touch.

09.15Registration & Coffee
09.30Introduction and Welcome – Overview of the Programme & Objectives
09.45Open Forum – Identifying your challenges
10.00An introduction to the theory of learning and teaching
11.15Communication (NLP) and teaching styles
12.30LUNCH & Networking
13.15Training (skills)
13.30Developing teaching plans, giving effective and constructive feedback
14.00 Micro-teaching sessions
15.30 BREAK
15.45 Micro-teaching sessions
16.30 Open Discussion
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