Level 2 Award in Duty of Care (3hrs)

First Response Training
Delivery Method: Face-to-face


As a national training company which has always focused on creating safer working environments with people who care, we are thoroughly committed to ensuring the health, safety and wellbeing of our clients and learners, and the people and communities they support. We are also dedicated to protecting our amazing, hard-working trainers and support staff.

As a result, we have developed specific policies and adopted the most stringent safety measures in line with the latest government guidance. We call it our Covid-19 Secure Pledge.

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The Level 2 Award in Duty of Care Awareness ensures that healthcare support workers and adult social care workers understand their duty of care and how to fulfil it, with consideration for legislation, workplace policies and possible conflicts.

At First Response Training we can provide face-to-face, classroom-based courses inhouse at your premises or venue of your choice, open courses at our public venues and a range of e-learning, distance learning and webinar courses, as well as blended learning solutions.

By the end of this course learners will:

  • Understand ‘duty of care’ in a health and social care context
  • Recognise the groups for whom health and social care professionals have a duty of care
  • Outline the key obligations to those for whom you have a duty of care
  • Understand how legislation and workplace policies, protocols and guidelines help ensure that you fulfil your duty of care
  • Describe possible conflicts between duty of care to a client and the demands of an employer
  • Identify sources of help in resolving dilemmas relating to duty of care

Course syllabus:

  • Duty of care and code of conduct
  • Dilemmas that may arise
  • Comments and complaints
  • Dealing with confrontation and difficults situations

Certificate title: Level 2 Award in Duty of Care Awareness

Certificate validity: 3 years

Dates available on arrangement

First Response Training can also create this course for you on arrangement at your workplace.

Onsite course, delivered at your own venue to a group of up to 12 delegates. With a team of 100 trainers located across the country, no additional expenses are applied for travel. All courses are fully inclusive of certification, personal account management, refresher reminders, administration, and access to your own secure client portal.
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£396.00 (inc VAT)
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