Supervision and Appraisal Skills (3hrs)

First Response Training
Delivery Method: Face-to-face


As a national training company which has always focused on creating safer working environments with people who care, we are thoroughly committed to ensuring the health, safety and wellbeing of our clients and learners, and the people and communities they support. We are also dedicated to protecting our amazing, hard-working trainers and support staff.

As a result, we have developed specific policies and adopted the most stringent safety measures in line with the latest government guidance. We call it our Covid-19 Secure Pledge.

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The Level 2 Award in Supervision & Appraisal Skills provides candidates with the understanding, knowledge and skills to carry out supervision and appraisal activities effectively.

At First Response Training we can provide face-to-face, classroom-based courses inhouse at your premises or venue of your choice, open courses at our public venues and a range of e-learning, distance learning and webinar courses, as well as blended learning solutions.

By the end of this course learners will:

  • Define supervision and why it is required
  • Understand roles and responsibilities
  • Understand the processes involved in supervision
  • Know what appraisal is and how it differs from supervision
  • Explain and implement active listening and positive communication
  • Understand duty of care
  • Manage performance through supervision and appraisal
  • Understand personal and professional development
  • Explain the need to record supervision and appraisal activities

Course syllabus:

  • What is supervision?- Effective supervision and the function of it
  • Roles and responsibilities
  • Planning supervision, the agreement and providing supervision
  • What is appraisal?- The difference between supervision and appraisal
  • Active listening and positive communications
  • Duty of care
  • Managing performance
  • Promoting equality and diversity, confidentiality and professional development
  • Reflective practice
  • What if...? solutions
  • Recording supervision

Certificate title: Level 2 Award in Supervision & Appraisal Skills

Certificate validity: 3 years

Dates available on arrangement

First Response Training can also create this course for you on arrangement at your workplace.

Onsite course, delivered at your own venue to a group of up to 12 delegates. With a team of 100 trainers located across the country, no additional expenses are applied for travel. All courses are fully inclusive of certification, personal account management, refresher reminders, administration, and access to your own secure client portal.
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£438.00 (inc VAT)
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