WorldHost customer service training offers an engaging, collaborative experience. In the Ambassador workshops, participants’ learn how to represent their organisation with distinction, through an applied focus on the key stages of a customers’ journey. Workshops are always highly relevant as trainers can adapt content to suit your organisation. After the half day of interactive training, your staff are able to be proactive in their Ambassador role, giving customers the warm welcome and courteous assistance they need. The skills from the workshop encourage participants to grow personally as well professionally, so they feel the training is rewarded.
For your organisation, the WorldHost workshop offers the dynamic, progressive training that transforms your staff into a world-class team of brand ambassadors.
This workshop is aimed at staff who aim to go the extra mile for customers and visitors.
When staff put Ambassador skills into practice, it can lead to:
Better customer experiences set organisations apart from their competitors and keep customers coming back for more. Transform your business and get the recognition you deserve by applying to become a WorldHost Recognised Business - a ‘must-have’ badge for customer service.