Arrears Prevention Pre tenancy Positive Practice

The National Training Academy
Delivery Method: eLearning

Working proactively to build clear expectations around prompt and regular rent payment starts from the day you meet a prospective tenant and carries through to the sign-up phase. Work done at the commencement of the relationship will pay dividends later in reducing defaults and avoiding expensive court action in many cases.

Arrears prevention – Pre-tenancy positive practice models online training course focuses on:

  • The causes of arrears and why rental income should be prioritised
  • Knowing your customer and signposting
  • Establishing a payment culture
  • The benefit of a structured sign-up process
  • Best practice
  • The consequences of rent arrears for all.


1. Arrears prevention – Pre tenancy phase
2. Arrears prevention – The sign up

Continuing Professional Development (CPD)

All of our courses are certified. This is done by the CPD certification Service. They have been inspected by an independent assessor and meet national standards.

Learning Outcome:

Understand and apply positive practice models to arrears prevention

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£30.00 (inc VAT)
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