Managing Hoarding

The collection and storing of excessive numbers of belongings significantly affects a resident’s ability to live in their home.

It creates a fire risk in over 70% of cases and can cause serious problems to everyone involved including neighbours and housing management. A clear understanding of the principal characteristics of hoarding behaviour is necessary before developing a management strategy to address its consequences and prevent repetition.

This course transitions from understanding to identifying key elements for a management strategy. It provides a way forward through the legal process if a voluntary approach has not produced the necessary improvement. Managers, team leaders and frontline staff will benefit from the learning offered by this course.

This managing hoarding course focuses on:

• Developing an awareness of the main characteristics of hoarding
• Creating an effective strategy based on objective criteria and risk assessments
• Implementing a positive management approach
• Understanding the complexities surrounding legal action and achieving the right result, including the impact of mental health.

Modules

• Hoarding in context
• Hoarding and mental health.
• Hoarding and legal action

Continuing Professional Development (CPD)

All of our courses are certified. This is done by the CPD certification Service. They have been inspected by an independent assessor and meet national standards.

Learning Outcome:

1. Gain an awareness of the main characteristics and effects of hoarding
2. Be able to create an action plan to manage a tenant who hoards
3. Understand the implications of mental health on legal action
4. Know the legal steps to enforce the tenancy agreement.