Improve Your Listening Skills - Online Training Course - CPDUK Certified

Improve Your Listening Skills – Online Training Course - CPDUK Accredited.

Welcome to The Mandatory Training Group's online Improve Your Listening Skills training course. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK).

Improve Your Listening Skills

Teacher - Barbara Evers

Learner - Valerie Aartun

Listening is key to all effective communication. Without the ability to listen effectively, messages are easily misunderstood. This online Improve Your Listening Skills training course begins by defining communication and diagnosing common problems that cause misunderstandings. You will learn how to communicate more effectively at work, achieve your goals, craft convincing and clear messages, and develop the critical communication skills you need to get ahead in business and life.

Course content

This online Improve Your Listening Skills training course covers the following:

• Unit 1: How communication works
• Unit 2: What you did not know you were hearing
• Unit 3: Interpreting body language and tone
• Unit 4: What stops us from listening
• Unit 5: Active listening - Part 1
• Unit 6: Active listening - Part 2.

Who is the course for?

This online Improve Your Listening Skills training course is suitable for anyone who wants to communicate effectively and learn simple steps that they can apply immediately to increase their listening power and increase their effectiveness at work.

Course aims

This Improve Your Listening Skills e-learning course aims to:

• Develop your listening skills
• Help you to communicate effectively.

Learning objectives

On completion of this online Improve Your Listening Skills training course, the learner will be able to:

• Explain what communication is

• Diagnose common problems that cause misunderstandings
• Identify the qualities of effective communication.

Learning outcomes

Once you have completed this Improve Your Listening Skills eLearning course, the learner will be able to:

• Define communication 
• Give examples of a better communicator 
• Explain the principles of effective communication.

Download Full Course Description (PDF)

Improve Your Listening Skills - Online Training Course - CPDUK Accredited.