Sales 101 Training - E-learning Course - CPDUK Certified

Sales 101 Training – Online Training Course - CPDUK Accredited.

Welcome to The Mandatory Training Group's online Sales 101 Training course. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK).

Sales 101 Training

Teacher: Marisa Pensa 

Learner: Chip Reaves

There is a right way and a wrong way to speak to a customer. In this online Sales 101 Training course, professional Sales Trainer Marisa Pensa walks you through the basics of getting sales appointments and teaches you to develop exceptional skills related to working with and talking to others. 

Course content

This Sales 101 Training e-learning course includes the following:

• Unit 1: Introduction to appointment making
• Unit 2: Speaking to decision-makers
• Unit 3: The importance of scripts
• Unit 4: The appointment making process
• Unit 5: The five categories of objection
• Unit 6: Repeat, reassure and resume
• Unit 7: Turnarounds for happy now, not interested and too busy
• Unit 8: Turnarounds for “just send info”
• Unit 9: Turnarounds for direct statements/questions.

Who is the course for?

This online Sales 101 Training course is suitable for consultants and sales professionals who will help them give key tips on getting and maintaining interest to save a conversation that may be slipping away.

Course aims

The aim of this Sales 101 Training eLearning course is:

• Familiarise yourself with the  basics of getting sales appointments
• Develop the already exceptional skills you need to become an effective salesperson.

Learning objectives

On completion of this Sales 101 Training e-learning course, the learner will be able to:

• Explain the essentials of appointment making
• Summarise the model of appointment making
• Discuss how to answer a direct question or direct statement.

Learning outcomes

Once you have completed this online Sales 101 Training course, the learner will be able to:

• Outline the essentials of appointment making
• Answer a direct question or direct statement
• Effectively communicate with clients
• Understand sales terms
• Research and consult with clients
• Create a sales presentation.

Download Full Course Description (PDF)

Sales 101 Training – Online Training Course - CPDUK Accredited.