Connect2Care - Understanding Performance Management (Skills For Care Licensed Course)

Delivery Method: Virtual

This CPD module will help managers to explore the performance management cycle, recognise that people perform differently and utilise tools and techniques available. Unlike undertaking formal qualifications, which can often feel like a solitary process, this CPD module connects managers with their peers.

Managers will understand how successful behaviours and practical strategies can support them in their day-to-day work. They’ll be challenged to put these into practice, boosting their capacity to lead and manage effectively. The module includes an emphasis on reflection, helping managers to learn from their day-to-day experiences and think about how they can do things differently or get better at recognising what they do well.

Overall Aims

  • To explore and scrutinise the key principles, expectations and purpose of effective performance management.
  • To identify leadership behaviours, strategies and tools that support effective performance management.
  • To understand the importance of effective performance management in nurturing accountability at every level.


  • Understanding the performance management cycle, including processes for managing different types of performance.
  • Understanding of disciplinary and grievance, causes of poor performance and how to minimise them.
  • Awareness of strategies to improve performance.
  • Awareness of managing and retaining high-performing staff.
  • Understand how to give feedback and manage difficult conversations.
  • Awareness of cultures that encourage confidence, responsibility and accountability.
  • Understanding effective role modelling, coaching and mentoring.


1 day, 9:30 – 16:30.

Number of Delegates

10 minimum. 20 maximum for a closed cohort.


£120 inclusive of VAT per delegate. Funding can be claimed back via Workforce Development Funding (WDF) as long as the employer is registered with ASC-WDS.


Learners will achieve an attendance certificate at the end of this course

Dates available on arrangement

Connect2Care can also create this course for you on arrangement either at your workplace or at one of their locations.

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£120.00 (inc VAT)
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