Care Certificate Training Package

My Training Academy
Delivery Method: eLearning

The Care Certificate is an identified set of standards that health and social care workers adhere to in their daily working life. Designed with the non-regulated workforce in mind, the Care Certificate gives everyone the confidence that workers have the same introductory skills, knowledge and behaviours to provide compassionate, safe and high quality care and support.

Who Should Undertake the Care Certificate?

Health Care Assistants, Assistant Practitioners, Care Support Workers and those giving support to clinical roles in the NHS where there is any direct contact with patients. Care Support Workers means Adult Social Care workers giving direct care in residential and nursing homes and hospices, home care workers and domiciliary care staff. These staff are referred to collectively as Healthcare Support Workers (HCSW)/ Adult Social Care Workers (ASCW) in this document. Other roles may be included where achievement of all of the standards is possible. As some of these roles would be very different in health and social care it is up to the employer to decide whether the Care Certificate is appropriate. However, to be awarded the Care Certificate the person must meet all of the outcomes and assessment requirements for all 15 standards.

The Care Certificate is the shared health and social care training, which must be completed and assessed, before new HCSW/ASCWs can practice without direct supervision. This may be done in a phased approach, as each HCSW/ASCW meets an individual standard their supervisor may allow them to practice with indirect or remote supervision against that standard.

The assessment of the Care Certificate should be as rigorous as the assessment of any formal qualification. Documentation of assessment and evidence of practice is the responsibility of the HCSW/ASCW and their employer. The evidence is to be recorded in the workbooks provided with this course. This document will be used in gathering evidence for the Care Certificate and in terms of portability can be used as evidence when changing roles or moving between employers.

The Care Certificate is based on 15 standards, all of which individuals need to complete in full before they can be awarded their certificate:

  1. Understand your role
  2. Your personal development
  3. Duty of care
  4. Equality and diversity
  5. Work in a person centred way
  6. Communication
  7. Privacy and dignity
  8. Fluids and nutrition
  9. Awareness of mental health, dementia and learning disability
  10. Safeguarding adults
  11. Safeguarding Children
  12. Basic Life Support
  13. Health and Safety
  14. Handling information
  15. Infection prevention and control

Exams and Accreditation Features:

  • This course is accredited by The CPD Group.
  • Our Online test will be multiple choice. You can retake the test at no extra cost to improve your grade.
  • An accredited certificate is awarded upon completion which enable you to obtain certified CPD hours.

E-Learning Format

This eLearning is accessed through a dedicated learner portal. Your course material is presented in an interactive and easy to follow presentation enabling you to study at your own pace.

The course is divided into simple sections with a short quiz at the end of each to test your knowledge. Once you have progressed through each of the course sections you can complete an end of course quiz which consists of multiple-choice questions based on the material that you have studied.

Once you have passed the course you can download your fully accredited CPD certificate (PDF format) directly from your learning account.

Duration and Time Limit

The course takes approximately 3 Hours to complete, although there is no time limit and you can do it in your own time and in stages.


Completing this course is the perfect way to prove your knowledge. The certificate achieved is fully registered with the CPD Group.

You don’t need to have any previous training to do this course.

In order to complete this course, you must achieve 80% or more in the final multiple-choice quiz.


  • 100% Pass Rate.
  • Easy to complete.
  • Improve your career prospects.
  • Learn valuable knowledge, skills, advice and guidance to help you achieve success.
  • Study online from anywhere.
  • Study at your own pace.
  • Download and print your accredited CPD certificate on successful completion.

Course Compatibility

All our courses are fully compatible with PC’s, Mac’s, Laptop, Tablet and Smartphone devices.

We know that more and more people are using the web whilst they are on the move, so we have designed our courses to be fully compatible across tablet and smartphone devices.

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£49.99 (inc VAT)
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